COVID-19 Telehealth Resources

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COVID-19 Telehealth Resources

For state-specific questions and assistance, reach out to your regional TRC.

Telehealth Resources to Address COVID-19



What is COVID-19?

Coronavirus disease 2019 (COVID-19) is a novel coronavirus that has not been previously identified. Symptoms include cough, difficulty breathing, fever, and mild to severe respiratory illness. According to the Centers for Disease Control and Prevention (CDC) the virus currently seems to be easily spreading throughout communities in the United States (community spread), meaning “some people have been infected and it is not known how or where they became exposed”.


Why Telehealth?

Telehealth can help address COVID-19 and other pandemic situations by limiting exposure to infection for vulnerable populations and health care workers. Telehealth can also expand the reach of resources to communities that have limited access to needed services. This allows patients to receive health services away from settings where potential for contracting infectious diseases are high, such as hospitals, health clinic waiting rooms, private practices, etc. Our Telehealth Resource Centers (TRCs) have compiled and developed resources specific to their regions.


Telehealth Tools and Resources

Several organizations developed resources that can help set up telehealth programs to address COVID-19. Some of the resources offered are focused on COVID-19. Also included are videos and toolkits that address telehealth etiquette, technology, implementation, and a directory that lists telehealth providers listed below:

COVID-19 State-Specific Resources

TRCs are here to assist organizations with implementing telehealth during the COVID-19 pandemic. Each state has varying conditions to utilize telehealth. Below is a list of all our TRCs with links to their state-specific COVID-19 information. Find out what resources are available in your state:


California Telehealth Resource Center
Serving: California

Great Plains Telehealth Resource and Assistance Center
Serving: North Dakota, South Dakota, Minnesota, Iowa, Wisconsin and Nebraska

Heartland Telehealth Resource Center
Serving: Kansas, Missouri and Oklahoma

Mid-Atlantic Telehealth Resource Center
Serving: Virginia, West Virginia, Kentucky, Maryland, Delaware, North Carolina, Pennsylvania, Washington DC, and New Jersey [shared]

Northeast Telehealth Resource Center
Serving: New England (Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont), New York, and New Jersey [shared]

Northwest Regional Telehealth Resource Center
Serving: Washington, Oregon, Idaho, Montana, Utah, Wyoming and Alaska

Pacific Basin Telehealth Resource Center
Serving: Hawaii and Pacific Basin

South Central Telehealth Resource Center
Serving: Arkansas, Mississippi and Tennessee

Southeast Telehealth Resource Center
Serving: Georgia, South Carolina, Alabama, and Florida

Southwest Telehealth Resource Center
Serving: Arizona, Colorado, New Mexico, Nevada and Utah

Texas-Louisiana Telehealth Resource Center
Serving: Texas and Louisiana (webinar serieson COVID-19 updates)

Upper-Midwest Telehealth Resource Center
Serving: Indiana, Illinois, Michigan and Ohio

National Resources
Center for Connected Health Policy (CCHP – National Policy TRC)
Serving: All 50 States
COVID-19 Offerings:
• Comprehsive overview of coverage policies to address COVID-19.
Policy update videos (updated periodically).
COVID-19 related state policy actions.
Telehealth Technology Resource and Assistance Center (TTAC – National Technology TRC)
Serving: All 50 States
COVID-19 Offerings:
Technology Toolkits that assist with technology selection and assessment.
• TTAC’s Innovation Watch tracks and assesses the latest telehealth technology.

NCTRC Webinar – Distance Counseling: Best Practices in Higher Education

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Hosted by: Heartland Telehealth Resource Center

Presented by:

Dr. Kathryn (Tina) Alessandria & Dr. Larry Long, Jr.


With the growing opportunities to meet student telebehavioral health needs via technology, HEMHA recently developed distance counseling guidelines. Higher Education Mental Health Alliance (HEMHA) is a consortium of nine partner organizations providing leadership to advance college mental health. Dr. Alessandria will share a roadmap of the guidelines, including benefits, limitations, and legal and ethical concerns regarding telemental health services with higher education students. Dr. Long will present practical considerations in implementing distance counseling within an academic medical center setting. He will describe broader health information technology innovations in the higher education setting. Both will include cultural considerations in assisting diverse students across geographies.

Download the Powerpoint

Regional Conferences

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Interested in more? Subscribe to our newsletter to learn about regional Telehealth Resource Center conferences and upcoming webinars.


*Due to the COVID-19 outbreak, our TRCs are seeking virtual alternatives. If you have registered for one of their regional conferences, please see their homepages for updates.

TexLa Telehealth Resource Center

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The TexLa Telehealth Resource Center is a federally funded program designed to provide technical assistance and resources to new and existing Telehealth programs throughout Texas and Louisiana. The TexLa TRC will continually evaluate Telehealth programs in these two states for effective delivery of Telehealth services, efficiency, sustainability, and patient satisfaction. For more information, click on the button below to visit our website.

Call Us: (877) 391-0487

TexLa TRC Staff

Ariel Santos, MS, MPH, FRCS, FACS, FCCM
Principal Investigator

Dr. Santos, trauma and acute care surgeon and surgical critical care intensivist is a graduate of The University of Santo Tomas in Manila, Philippines and earned his Master’s Degree in Public Health from the University of Louisville in Kentucky. His post-doctoral education included a Residency in General Surgery followed by a Fellowship in Trauma, Burn and Surgical Critical Care at the University of Louisville  as well as Clinical fellowship in Trauma at University of Toronto where he is a leader in tele-consultation and tele-trauma. Dr. Santos was later recruited to join the Trauma, Acute Care Surgery and Surgical Critical Care  division at Penn State University Medical Center where he also held the position of Associate Program Director of Emergency General Surgery for three years.  He joined TTUHSC in 2013 where he set up Tele-trauma in Amarillo.  He is recently appointed as the Telemedicine director of the School of Medicine and the Chief of the Acute Care Surgery Service of Covenant Hospital in Lubbock. He is a fellow of The American College of Surgeon, The Royal College of Surgeon and Physician of Canada and The American College of Critical Care Medicine.  He is an active member of ACS, Eastern Association for Surgery of Trauma (EAST), and Society of Critical Care Medicine.  He is a recipient of numerous research and teaching awards and licensed to practice in three countries – USA, Philippines and Canada.

Becky Jones, MSN, RN-BC, CPHA
Program Manager

Health care quality has dominated over half of Ms. Jones career as a registered nurse, dealing with patient safety and quality issues specific to ambulatory care. That experience enabled Ms. Jones to use quality principles and methods to facilitate process changes to maximize use of EHR technology promoting patient safety, cost reduction, and practice efficiency in her most recent position with the WTxHITREC. Extensive experience with change management, project management, team facilitation, workflow analysis and redesign enabled Ms. Jones to apply those principles working directly with practices in rural west Texas while considering the barriers and issues faced by rural healthcare providers.

Telehealth Notification Form

Would you like to contact the TexLa Telehealth Resource Center?

Fill out the form below and we will get back to you as soon as we can.

Southwest Telehealth Resource Center

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The Southwest Telehealth Resource Center (SWTRC) was created to advance the effective use of telemedicine services throughout the Southwest. Telemedicine has been shown empirically to improve access to quality medical care for many patients living in rural and medically underserved areas.

The SWTRC assists start-up telehealth programs in their development and serves as a resource for existing programs regarding changes in technology and other issues affecting telehealth in the Southwest region.

Call Us: (877) 535-6166


Ronald S. Weinstein, M.D.

Ronald S. Weinstein, MD, is the founding director of the Arizona Telemedicine Program. While a Massachusetts General Hospital (MGH) pathology resident, he participated in rendering diagnoses on some of the first telemedicine cases of the MGH-Logan International Airport telemedicine program in 1968. Decades later, he turned his attention to telepathology while a pathologist for National Cancer Institute-funded clinical trials. In 1986, he introduced the term “telepathology” into the English language. He invented, patented, and commercialized robotic telepathology and is often referred to as the “Father of Telepathology.” In addition to being President Emeritus of the American Telemedicine Association, he has received the Lifetime Achievement Award of the Association for Pathology Informatics and has been inducted into the United States Distance Learning Association Hall of Fame. Dr. Weinstein has over 600 professional publications cited over 10,000 times in the literature. He received his medical degree from Tufts Medical School in Boston.

Elizabeth A. Krupinski, Ph.D

Dr. Krupinski is Professor and Vice-Chair for Research at Emory University in the Department of Radiology & Imaging Sciences. She received her BA from Cornell, MA from Montclair State and PhD from Temple, all in Experimental Psychology. Her interests are in medical image perception, observer performance, decision making, and human factors. She is Associate Director of Evaluation for the Arizona Telemedicine Program and co-Director of the Southwest Telehealth Resource Center. She is Past President of ATA, Past Chair of Society for Imaging Informatics in Medicine, Past Chair of the SPIE Medical Imaging Conference, and President of the Medical Image Perception Society. She is Co-Editor of the Journal of Telemedicine & Telecare and on the Editorial Board of the Telemedicine & E-Health Journal.

Telehealth Notification Form

Would you like to contact the Southwest Telehealth Resource Center?

Fill out the form below and we will get back to you as soon as we can.

Northeast Telehealth Resource Center

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The Northeast Telehealth Resource Center (NETRC) has a mission to increase access to quality health care services for rural and medically underserved populations through Telehealth. We provide FREE, individualized technical assistance, education, and other resources in collaboration with the Consortium of Telehealth Resource CentersMCD Public Health, and the University of Vermont. Our service area includes Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Rhode Island, and Vermont, but we gladly accept calls no matter where you are located. Learn more by clicking on the button below to visit our website.

Call Us: (800) 379-2021


Danielle Louder
Program Director

Danielle Louder is Program Director for the Northeast Telehealth Resource Center (NETRC), where she leads efforts focused on implementation and growth of telehealth programs throughout the NETRC region, (New England, New York and New Jersey), as well as collaborating with colleagues from the National Consortium of TRCs on nation-wide efforts to advance the reach and impact of telehealth. Regional activities are carried out in partnership with the Telemedicine Program at the University of Vermont, and through collaboration with many additional stakeholders throughout the region.
Ms. Louder also serves as Co-Director of Medical Care Development’s Public Health Division, and is responsible for maintenance and growth of the public health portfolio, identifying opportunities for funding diversity, fostering relationships with new and potential funders, developing new initiatives and facilitating collaboration with other organizations locally, regionally and nationally. In this role, she is responsible for expanding the range of public health programs, with emphasis on bridging population health and primary care as well as initiatives deploying technology to enhance health promotion and disease prevention. She has a breadth of experience working across multiple sectors, including health systems, public and community health, with content expertise in telehealth, technology, cardiovascular health, diabetes, and worksite health/wellness.

Telehealth Notification Form

Would you like to contact the Northeast Telehealth Resource Center?

Fill out the form below and we will get back to you as soon as we can.