COVID-19 Telehealth Resources

For state-specific questions and assistance, reach out to your regional TRC.

Telehealth Resources to Address COVID-19



What is COVID-19?

Coronavirus disease 2019 (COVID-19) is a novel coronavirus that has not been previously identified. Symptoms include cough, difficulty breathing, fever, and mild to severe respiratory illness. According to the Centers for Disease Control and Prevention (CDC) the virus currently seems to be easily spreading throughout communities in the United States (community spread), meaning “some people have been infected and it is not known how or where they became exposed”.


Why Telehealth?

Telehealth can help address COVID-19 and other pandemic situations by limiting exposure to infection for vulnerable populations and health care workers. Telehealth can also expand the reach of resources to communities that have limited access to needed services. This allows patients to receive health services away from settings where potential for contracting infectious diseases are high, such as hospitals, health clinic waiting rooms, private practices, etc. Our Telehealth Resource Centers (TRCs) have compiled and developed resources specific to their regions.


Telehealth Tools and Resources

Several organizations developed resources that can help set up telehealth programs to address COVID-19. Some of the resources offered are focused on COVID-19. Also included are videos and toolkits that address telehealth etiquette, technology, implementation, and a directory that lists telehealth providers listed below:
  • The National Consortium of Telehealth Resource Centers has developed a COVID-19 Telehealth Toolkit, designed to provide studies reflecting telehealth models that may apply to treating COVID-19, an overview of telehealth policy, and additional resources.
  • The U.S. Department of Health and Human Services (HHS) have developed a dedicated page to telehealth and COVID-19, providing resources for patients and providers.
  • The Mid-Atlantic Telehealth Resource Center offers a comprehensive overview of telehealth implementation addressing COVID-19.
  • The South Central Telehealth Resource Center has various excellent digital courses, videos, and podcasts designed to assist beginners with telehealth etiquette series. Additional courses can be found here:
  • The Southwest Telehealth Resource Center hosts a Service Provider Directory. This directory lists healthcare organizations and medical specialties currently utilizing telehealth.
  • The Center for Connected Health Policy provides policy updates on telehealth coverage during the COVID-19 pandemic.
  • The Telehealth Technology Assessment and Resource Center has technology toolkits available to assist with selection.
  • The American Medical Association Quick Guide to Telemedicine in Practice provides a series of practice implementation, coding and payment information, and other helpful resources.
  • CARES Act Supports Online Resource for Professional Licensure.  The Multi-Discipline Licensure Resource Project website was created to support pandemic response through the Coronavirus Aid, Relief, and Economic Security (CARES) Act and the FORHP-supported Licensure Portability Program.  The website was created by the Association of State and Provincial Psychology Boards, and provides up-to-date information on emergency regulation and licensing in each state for psychologists, occupational therapists, physical assistants and social workers.
  • Provider Bridge: New Health Care Workforce Mobilization Platform Launches., a new platform to help mobilize health care professionals during the COVID-19 pandemic and future public health emergencies is now live. Provider Bridge was created by CARES ACT Licensure Portability awardee Federation of State Medical Boards (FSMB) to support medical license portability by making it easier to connect volunteer health care professionals with state agencies and health care entities in order to quickly increase access to care for patients via telehealth. Click Providerbridge Overview for all details on this new resource.

COVID-19 State-Specific Resources

TRCs are here to assist organizations with implementing telehealth during the COVID-19 pandemic. Each state has varying conditions to utilize telehealth. Below is a list of all our TRCs with links to their state-specific COVID-19 information. Find out what resources are available in your state:


California Telehealth Resource Center
Serving: California

Great Plains Telehealth Resource and Assistance Center
Serving: North Dakota, South Dakota, Minnesota, Iowa, Wisconsin and Nebraska

Heartland Telehealth Resource Center
Serving: Kansas, Missouri and Oklahoma

Mid-Atlantic Telehealth Resource Center
Serving: Virginia, West Virginia, Kentucky, Maryland, Delaware, North Carolina, Pennsylvania, Washington DC, and New Jersey [shared]

Northeast Telehealth Resource Center
Serving: New England (Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont), New York, and New Jersey [shared]

Northwest Regional Telehealth Resource Center
Serving: Washington, Oregon, Idaho, Montana, Utah, Wyoming and Alaska

Pacific Basin Telehealth Resource Center
Serving: Hawaii and Pacific Basin

South Central Telehealth Resource Center
Serving: Arkansas, Mississippi and Tennessee

Southeast Telehealth Resource Center
Serving: Georgia, South Carolina, Alabama, and Florida

Southwest Telehealth Resource Center
Serving: Arizona, Colorado, New Mexico, Nevada and Utah

Texas-Louisiana Telehealth Resource Center
Serving: Texas and Louisiana (webinar series on COVID-19 updates)

Upper-Midwest Telehealth Resource Center
Serving: Indiana, Illinois, Michigan and Ohio

National Resources
Center for Connected Health Policy (CCHP – National Policy TRC)
Serving: All 50 States
COVID-19 Offerings:
• Comprehsive overview of coverage policies to address COVID-19.
Policy update videos (updated periodically).
COVID-19 related state policy actions.
Telehealth Technology Resource and Assistance Center (TTAC – National Technology TRC)
Serving: All 50 States
COVID-19 Offerings:
Technology Toolkits that assist with technology selection and assessment.
• TTAC’s Innovation Watch tracks and assesses the latest telehealth technology.