Original Source: Center for Connected Health Policy
In late 2018, the California Department of Health Care Services (DHCS), which administers California’s Medicaid program (Medi-Cal), released proposed updates to their telehealth policy manuals, including those for fee-for-service, managed care, Indian Health Services, Family Plan, Access, Care and Treatment (Family PACT), dentistry and federally qualified health centers/rural health clinics (FQHC/RHCs). Proposed policy changes included allowing the distant site/treating provider to decide when it is appropriate for telehealth to be used and whether it should be via live video or store-and-forward. E-consult (provider to provider consultation), falling under the auspice of store-and-forward, would also be reimbursed under the new policy. As part of their drafting process, DHCS solicited feedback from telehealth stakeholders on their proposed policy.