This module provides guidance in identifying: 1) training content
required by different staff providing or receiving Telemedicine
services, 2) types of training available, and 3) sources of
training. Although the underlying principles discussed in the
module can be applied to many technology applications in health
care settings, this module addresses the specific training
requirements of programs using telecommunications and information
technologies to provide clinical services when distance separates
the participants (Telemedicine).
There are a variety of telemedicine training modalities
available, from formal classroom programs to hands-on training at
a health care site. Most telemedicine programs employ a variety
of training strategies to provide the needed breadth and depth of
information required for staff to develop and operate a
telemedicine program. Combining didactic training with hands-on
skill building and peer-to-peer interaction will achieve the best
training results.
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Training usually occurs: 1) During initial program development, 2) Just prior to program kick off – initial initiation of the telemedicine service and 3) Ongoing for new staff working in the telemedicine program and refresher training for existing staff.